CUSTOMER SERVICE EXECUTIVE

 

JOB DESCRIPTION

• Create a relationship with local customers as well as nominated customers overseas.
• Coordinate with shipping lines/co-loaders frequently. 
• Update rates from the shipping lines/co-loaders to customers and overseas offices frequently.
• Send shipment’s information to Overseas Offices for approval. 
• Follow the SOP of customers with careful handling.
• Updating customer profiles. 
• Follow up shipments to North America (USA, Canada).

JOB REQUIREMENTS

– Male and female from 22 years old
– Graduated in Foreign Trade, Foreign Economic or relevant field.
– At least 3 years working experience in logistics, 1-2 years experience in handling cargoes to the USA, Canada is required. 
– Good knowledge about international trade and exporting market.
– Fluency in writing and speaking English.
– Good computer literate (Word, Excel, Outlook, and PowerPoint).
– High responsibility, being able to work under pressure.
– Being service-minded, careful, hard working and positive thinking.
– Honest, passionate, cheerful.

HUMAN RESOURCES, ADMINISTRATION OFFICER (KNOW CHINESE)

 

JOB DESCRIPTION

– To support human resources and office administrative functions
– Assist in recruitment and selection; compensation and benefits administration; training and development; etc.
– Handle office equipment and facilities maintenance; office supplies administration; office housekeeping; general insurance renewal
– Company functions & business events organization
– Other tasks as assigned
– Personal Assistant to Country General Manager

JOB REQUIREMENTS

– Diploma or above
– 2 years or above of relevant solid experience
– Strong communication skills and work independent
– Fluent in both spoken and written English, and Chinese is preferable.

OPERATIONS MANAGER – URGENT (IMPORT/EXPORT/LOGISTICS)

 

JOB DESCRIPTION

• Lead the Operation staffs of air export, import outdoor and indoors.
• Oversee day-to-day operations to make sure that good services provided to customers and business partners. 
• Provide solution for any operational issue(s)
• Effect necessary communication and motivation to staffs. 
• Maintain and develop a productive team work via training scheme(s). Consistently promote a strong corporate quality and high-performance work team.
• Responsible for leading pricing team to get best rates from airlines, shipping lines, trucking companies or any other partners.
• Manages and analyzes pricing and profitability on project-based business and strategic/contract accounts/customer and identifies opportunity for improvement. 
• Provides regular analysis and support to the Station Manager and Country Manager when developing business volume, price
• Ensures that pricing activities meet or exceed requirements of other departments in the company.

JOB REQUIREMENTS

• Bachelor’s degree in relevant field and 5+ years relevant Pricing and Business experience including 3+ years of management experience.
• Comprehensive knowledge of pricing, contracts, and business management
• Experience in Logistics Operation
• Experience in regard to validation of estimates, estimating approaches, and data driven estimating
• Strong proposal development skills, strategy development, and solid negotiation background

OPERATIONS EXECUTIVE – URGENT (IMPORT/EXPORT/LOGISTICS)

 

JOB DESCRIPTION

– Assist Operations Manager to execute all operational matters pertaining to import or export documents of the company.
– Coordinate with the Management and Sales Department to provide the standard of services required by each customer.
– Coordinate with the appointed contractors in the smooth execution of all operational tasks.
– Send P/A, Arrival Notice, Jobsheet and file documents of each shipment correctly and fully

JOB REQUIREMENTS

– Male and female from 22 years old
– Graduated in Foreign Trade, Foreign Economic or relevant field.
– At least 2 years working experience in logistics
– Good knowledge about international trade and exporting market.
– Fluency in writing and speaking English.
– Good computer literate (Word, Excel, Outlook, and PowerPoint).
– High responsibility, being able to work under pressure.
– Being service-minded, careful, hard working and positive thinking.
– Honest, passionate, cheerful.

SALES MANAGER

 

JOB DESCRIPTION

• Be responsible for managing and leading sales team.

• Build up and maintain strong relationships with key persons.

• Manage all sales activities, make and implement sales action plans.
• Be responsible for sales targets to achieve profitability goals.
• Develop advertising, PR, direct marketing, media or Below-the-line programs for exciting multinational & international brands.
• Coordinate with the customer services and operation department to solve the request and complaint of customer
• Responsible for ensuring that all staffs are trained, technically competent and well informed of changing in customer service requirements and regulatory matters
• Ensure client service meets corporate objectives and is provided on a proactive.
• Support business development efforts.
• Responsible for serving assigned clients and generating new business in both air and sea freight business.
• Building up and maintaining a relationship with both existing and potential clients, frequent client visits needed, able to provide the professional service to the customer.
• Ensuring total customer satisfaction.
 

JOB REQUIREMENTS

• University degree in Sales, Business Administration or relevant field.
• At least 5 years relevant working experience in Sales field.
• Minimum 2-year supervisor or manager experience.
• Preferable have experience working in the field of plastic injection molding machines.
• Proven experience in setting up and implementing sales strategy and plan.
• Fluent in both spoken and written English.
• Fluent in all commonly used office software.
• Excellent communication and report writing skills.
• Good in operation management and problem-solving skills.
• Ability to negotiate well with customers and suppliers.
• Ability to work independently, under pressure, and overtime to meet deadlines.
 

Benefits: 

– The modern working, professional and friendly environment.
– Social and health insurance, unemployment insurance follow Vietnam law.
– Birthday Gift